Professional Services

Expert teams to help at every step of the process

iStreamPlanet - Service & Support

We're live video experts

iStreamPlanet is comprised of teams of experts in broadcast and software engineering. We understand the end to end process for delivering live video, from content acquisition to the viewer experience.

We're experienced

Over the past ten years iStreamPlanet has tackled the challenges to improve the multiscreen live video workflow, helping our customers meet the surge in consumer demand for live video on all of their connected devices

We love solving problems

We understand the top challenges for programmers, broadcasters and pay TV operators eager to expand their live video content to new platforms and markets.

It's our mission…

To help premium content owners and distributors accelerate their online video strategy by reducing the cost and complexity of streaming live video to multiple platforms and devices.

Support

iStreamPlanet’s team of broadcast engineering and live video workflow experts are on hand to help you deliver and exceptional viewer experience. We offer a range of professional support services to meet your business needs and your budget.

Premium Support

Our fully managed live services come with Premium support that includes a dedicated production coordinator and live support for the duration of your live event. For live linear channels we staff a dedicated expert to manage and monitor your channels 24/7.

Standard Support

For customers self-managing their live events and channels, the Aventus service comes with standard support that includes management and monitoring of the Aventus service and troubleshooting assistance.

Contact Technical Support

If you’re already a customer and you need to reach customer support call this number:

702.492.5965 | helpdesk@iStreamPlanet.com